Online degrees in technical support and repair
Businesses and organizations of all types rely on technical support and repair workers to maintain their information systems. Online degrees in technical support and repair offer an entry point into this high-demand IT career.
The minimum credential for a job in technical support is the associate degree, but a bachelor's degree is the most versatile qualification, preferred by many employers.
- A.S. in information technology or A.A.S. in technical support. Associate degrees offer an accelerated path to a tech support career. The two-year program focuses on general education and applied training in the repair and management of information systems.
- B.S. in computer science, information systems or management information systems (MIS). The four-year college degree offers a strong foundation in general education with core courses in math and science. Upper-division major courses offer training in computer systems and technical support. The MIS degree offers a combined business and technical curriculum, while the computer science degree features in-depth instruction in technical systems.
Technical certificate and professional certification programs are also available to help technical support & repair workers develop targeted skills. A vendor-neutral IT support certificate is a general program for entry-level IT workers with a college degree in another field. Vendor-specific certification programs in technical support and repair include the popular CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST) credentials.
