Can Tech Support Keep You From Flunking?

Let's get one thing straight. You don't have to be a computer genius to take college courses online. If you're looking for a distance education program, it's important to verify that the program includes plenty of technical support. Your success can depend upon your ability to access course material online. Distance learning adds a new dimension for both student and instructor, since their comfort levels with online learning and teaching can directly affect the student's success and the quality of the course.

Distance Learning: What to Expect
When taking a college course online, you should expect individual support on both a technical level and an academic level. Before enrolling, you may attend an orientation session or receive preliminary online instruction on how to navigate the course website.

Don't be tempted to skip through any online orientation or training prior to starting your online education program. A solid understanding of the technical aspects of your distance learning program can save you headaches later. Here are some benefits that you can expect from your online course orientation or technical training:

• Resolution of technical issues prior to starting your online course
• Increased efficiency in completing assignments and course activities online
• Increased self-confidence and comfort with online learning
• Fewer errors and frustration arising from technical problems