Get Support from Your Distance Learning Program

by Karen Lawson
Online Degrees Columnist

You're interested in an online degree program, but are concerned about what happens when you have problems with your computer or course content. Don't worry. Most distance learning programs provide technical and academic support for students. When you shop for a distance learning program, it's important to consider their student support options.

The Support You Need
If you haven't attended college in awhile, you're in for a surprise. Technology has made a wealth of support available to distance learners. Many online universities provide academic advising, tutoring, research databases, and venues for online communication with your instructors and fellow students. Here are some resources to look for when selecting a distance learning program:

Admissions Counseling: When you've chosen a distance learning program, you should be able to talk to a counselor to discuss your personal and professional goals, and get assistance with choosing appropriate courses.

Academic Advisement: It's a good idea to communicate with an academic advisor periodically to ensure that you are making satisfactory progress toward your degree. Advisors can help you balance your coursework to help you avoid "burnout."

Library/Research Databases: You can expect to do plenty of reading and writing for your online courses. Online schools provide access to research materials through extensive databases. When considering distance learning options, ask about research resources.

Online Tutoring: Some institutions provide online tutoring services. This can be helpful if you need assistance with a particular problem in your coursework, or for editing and revising writing assignments.

Technical Support: Most distance learning programs offer strong technical support, to assist with issues such as accessing your courses, course e-mail and chat functions.

You may not need all of these services, but it's great to have them available. When shopping for an online degree program, remember to ask about the support services that are important to you.

About the Author
Karen Lawson spent more than twenty years in the business world before returning to college. She used student financial aid programs while earning her MA degree in English at the University of Nevada, Reno.

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