Bill and Account Collection Careers

Job Summary:
Bill and Account Collectors collect payments from overdue and delinquent accounts. It is a specialized function where the collectors identify and trace customers, contact them, understand their problems and coax them to repay the outstandings. They present a human face and try to find a mutually agreeable way out of the customer?s predicament. They are usually employed by banks, super markets, consumer establishments, car and mortgage companies. The bill collectors also work for third party outsourced vendors and call up delinquent customers on behalf of their clients. They also trace a delinquent customer by conducting investigations.

They record all conversations on their computers and follow up for payment regularly. In severe delinquencies, they may initiate efforts for repossession of assets like homes, cars etc

Qualification:
A bachelor's degree in Accounting is a plus. The desirable characteristics are self starter personality, perseverance and a go-getter attitude.

Salary Range:
Ranges from $24,000. The emphasis is on meeting collection targets and the pay structure is based on performance.

Prospects:
In view of the mounting bad debts on account of increased job losses plus high rate of delinquency on credit cards, bill and account collectors are much in demand. An experienced bill collector can expect to grow fast as more and more industries are now making use of bill collection as a tool to reduce bad debts in their books.